The Desk Dialer Admin tool has been updated with several new management and reporting features. New Features Coming Soon Additional features are currently in testing, including: The next release is expected this summer.
Browser-Based Solution Eliminates Complex Phone Systems, Reduces Operational Costs, and Gets Agents Calling in Minutes SAINT PAUL, MN — DeskDialer today announced the launch of its browser-based dialing platform designed specifically for BPOs and offshore support organizations that need a simple, secure, and affordable way for agents to contact U.S.-based help desks and support resources. For many BPOs, one of the most frustrating and expensive operational challenges is enabling offshore agents to contact client help Read more